Sunday, October 21, 2012

Wear " respect a patient takes action from me " The badge is on duty

Wear " respect a patient takes action from me " The badge is on duty
It is reported ' Special correspondent Yang Feng) All medical workers of united family hospital of Qingdao of Shandong wore and printed a few days ago " Respect a patient takes action from me " Badge on duty. This institute requires the medical personnel to consider the question from the view of patient, respect every patient and relative going to the institute to go to a doctor, make the patient receive treatment dignifiedly. Except that the worker of the whole institute wore badges in unison, this institute also introduced a series of humanization, individualized service action recently: Put and serve to supervise the card in registering, charging the window each one, write that there is complaint telephone in service theory, serial number of the job and courtyard that register, charge personnel on the card; The clinic hall serves director and guiding doctor to turn into the passive service in order to serve voluntarily; Opened up specially for mother in nursing period to feed the child in the central injection room " The nursing area " ; Increase morning shift, swing shift and night shift expert's strength, the doctor begins to connect and examine at 30 past 7, there are experts too in dinner hour to see patients, the expert sees patients for time for 30 past 20 in the afternoon.

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