Rely on the technological platform of the informationization Enclose the institute and make and book the brand of making a diagnosis high-quality high-efficiently with all strength in medicine of bank

Rely on the technological platform of the informationization Enclose the institute and make and book the brand of making a diagnosis high-quality high-efficiently with all strength in medicine of bank
It is the important reform action of regarding patient as the centre and launching medical care that Song watches over you and makes an appointment and makes a diagnosis to serve, realize patient serve effective route of management continuously, for help person seek medical advice, raise the medical service level, have great meanings. The hospital implements and makes an appointment to make a diagnosis to serve, help the patient to seek medical advice and consult, arrange, seek medical advice plan ahead of time, reduce the time of waiting, help the hospital to promote the management level too, raise working efficiency and medical quality, reduce the safe risk of medical treatment. As far back as 2006, Shandong the intersection of bank and medicine enclose institute, begin, explore, implement, make an appointment, make a diagnosis, serve in some department progressively in digitized the intersection of hospital and construction, set up one's own telephone and network and book the platform. Ministry of Public Health will issue " about implementing and booking the opinion of services of making a diagnosis in the public hospital " in October of 2009, require all tertiary hospitals to make an appointment and make a diagnosis to serve, enclose the institute to take this opportunity in medicine of bank, make an appointment, serve information with the intersection of Chinese and the intersection of hospital and association, " the the intersection of health and newspaper ", host hospital intensive to book, make a diagnosis, serve the platform to go on and connect, combine what Shandong launches at the same time " Two is satisfied " The activity, enclose the brand-new service mode of making a diagnosis of reservation of the institute after putting out the bank state from the public, serve for promoting a patient in the hospital, advancing the development of hospital in a more cost-effective manner offers support. The affiliated hospital of medical college of bank state is the medical treatment of Yellow River Delta, teaching, scientific research, health care and first-aid centre, it is one that have fixed the intersection of berth and 1700, annual clinic quantity nearly a million, leave hospital 50,000 over person full-length to synthesize the tertiary first rate hospital every year. As make an appointment, make a diagnosis key pilot hospital by the intersection of Shandong and public hospital, bank medicine enclose institute, pay close attention to, make an appointment, make a diagnosis, work, successively sent member to the domestic and foreign advanced hospital and learnt from else's experience and studied many times. Make an appointment at the beginning making a diagnosis, a lot of workers of hospital, to scarce understanding of this job, think that it is that a showy and not substantial, symbolic meaning is greater than the project of the actual meaning to book making a diagnosis, some experts even have resentment, think that it is unnecessary to waste the manpower and materials in making an appointment and making a diagnosis. The hospital leader directed against the situation at that time, sized up the situation, reached a common understanding, specially established and booked making a diagnosis in the services leading group, make, make an appointment management of making a diagnosis, strengthen to interior employee and go to a doctor propagation and education of the patient, guide and encourage doctor and patient to take the way booked. " has not made an appointment without serving, the reservation that no informationization, no is experienced " ,Enclose the institute while promoting and making an appointment and making a diagnosis, explore the reservation mode under information-based technical support actively too in medicine of bank. It is the information-based advanced unit of provincial hospital of Shandong to enclose the institute in medicine of bank, especially walk in the forefront in the whole country especially in electronic case history. The hospital fully utilizes the technological platform of informationization, the patient manages the whole procedure to leaving hospital, the patient pays a return visit to the centre to offer and leave hospital patient's health guidance and subsequent visit make an appointment through leaving hospital. Stipulate each professional department takes out special time and meets the special disease consultation which recognizes the institute patient every afternoon, and set up the network to examine to the doorstep, the patient guides long-rangely healthily to leaving hospital. Register the implementation of the work in order to promote making an appointment, enclose the institute to arrange and develop simultaneously more in medicine of bank, the registered letter way that successively took many kinds of channels makes an appointment, phoning, the message, network platform, also can make an appointment through making an appointment live, after examining, is helped to set up and book the passway with the basic unit between the hospitals, implement changing the place of examination intercollegiately to some urgent critical disease patients. Make an appointment and register a part that just makes an appointment and makes a diagnosis and enclose the institute while improving and making an appointment and registering in medicine of bank instead of all, also explored other ways mode of making a diagnosis of reservation actively, successively made an appointment to check, booked the physical examination, and encourage the doctor and make an appointment to make a diagnosis in the ward at night. Through the electronic case history system, the hospital sets up " patient's health control archival repository " ,Encourage the doctor to strengthen doctors and patients' communication, encourage the doctor to be engaged in making an appointment to make a diagnosis. Mobilize through propagating, doctors have realized progressively that make an appointment in the important meaning of making a diagnosis, also tasted the good benefits in making an appointment and making a diagnosis, the harmonious relationship between doctors and patients, has improved quality of making a diagnosis. Like domestic other large-scale public hospitals, make an appointment at the beginning making a diagnosis, the hospital passes by a lot of detours too, but invest too much manpower and materials but the result is not clear, the phenomenon takes place occasionally to fail to keep an appointment, the hospital is sober to realize that can't do things in his own way any more in making an appointment and making a diagnosis, it needs to work hard from intension of making an appointment even more to make an appointment and make a diagnosis, it needs the unified nationwide powerful platform in order to rely on even more to make an appointment and make a diagnosis, make an appointment, it registers systems to be to it complies with whom social demand this appears to be taking strong science and technology as support and intensive by the intersection of Chinese and the intersection of hospital and association and the intersection of health and national clinic that newspaper pursue Book the platform, this system contains and books every aspect that makes a diagnosis, is favored by the hospital. The our academy utilized this system not only saved the manpower and materials greatly also improved quality of making an appointment greatly. There are more and more patients who books through this system now, have already registered the route as the main reservation of our academy. The international medical circle put forward the concept of making a diagnosis of making an appointment as far back as 1957, had already had a history of 52 years so far, our country made an appointment and made a diagnosis to start just now, the medical service system was relatively backward, can't discern patient in time, can't provide continuous management for patient, to assign strange doctor strange patient, it is unfavorable to doctors and patients and communicate safely to unfavorable to a patient. For this reason the public hospital hospital should be based on information construction, pursue and book making a diagnosis services actively, this is a scientific development view of implementation, deepens the public hospital reform, strengthens the important action of scientific management of the hospital, also insist on regarding patient as the centre, construct the inherent requirement for the harmonious relationship between doctors and patients.

|