Wednesday, December 5, 2012

The Erie milk is turned into jellied bean curd within quality guarantee period Consumers worry influencing the health

The Erie milk is turned into jellied bean curd within quality guarantee period Consumers worry influencing the health
Why succeed milk " The jellied bean curd " Not appearing in quality guarantee period yet, consumers worry influencing the health It is open and upright in week that this newspaper reports (the reporter Huan permanently and luckily on November 28) Still the milk within quality guarantee period, turned into a solid like jellied bean curd unexpectedly, take care of lady and afraid the milk will influence the health. Although has already reflected to the milk seller, have not been answered even after stalling for a long time. The taking care of lady of the blue mountain area reflects, at the beginning of October, her friend comes to family to play, bring a case of pure milk of Erie. In the morning of October 25, she takes out a box of milk from the case and drinks to take, feel the milk sucked out is very thick, after she cut off the milk box, find the milk inside has become the solid like jellied bean curd. Taking care of lady will look over at once on the milk gift box, date of production was October 4, 2011, quality guarantee period is 6 months, it is not long to produce time yet. She related to the customer service of the Erie milk according to packing the telephone going at that time. After customer service personnel find out about the situation, show that will arrange for the relevant person in charge in Linyi selling area to coordinate and is responsible for this, and provide answering during 24 hours. "After a while I receive a lady's telephone, the other side claims to look over the situation of the milk at noon. Quick at 1 o'clock in the afternoon, I received the telephone again, she lets me send the milk to the crossing downstairs, can change a box for me. " Take care of lady and say, the milk goes wrong, staff members do not look to the doorstep, require her to send the milk, say, give her change one box only, it is difficult to accept for her to feel, go down, hand over. Up to now, staff members have not looked over this box of milk yet, have not given her any to answer either. "I drink 6 box milk already, drink heat, too sure to this problem stores in. " Take care of lady and say, oneself has been pregnant for 6 months now, she is very afraid the milk will cause influence on the health. In the afternoon of the 28th, reporters related to at that time and took care of this staff member who lady got in touch, she says that will gauge milk in 29 days, gives and takes care of lady and solves the problem as soon as possible, but the concrete solution also wants the producer to make. The reporter has consulted the consumers' association of Linyi on this. Staff members tell reporters, meet this kind of situation, if consumers have no invoice, can look for the manufacturer, if the question of the products, can propose 2 to 10 times of the original price of the products as compensating. Such as being afraid the goods have caused the injury to the health, can go to authoritative organizations such as the hospital,etc. to make and check, for instance really have injury, can seek medical advice expenses for medicine,etc. propose the further compensation requirement. (Shandong Evening)

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