Saturday, June 9, 2012

Experience Beijing and register the new policies - make an appointment and register for 3 minutes The window is half an hour at least

Experience Beijing and register the new policies - make an appointment and register for 3 minutes The window is half an hour at least
Reserve by phone and register the guide (extend and read) Reserve by phone The users dialing 114 service hotlines for the first time need to pass the effective certificate (ID card, officer's identity card, passport) Carry on real famous registration, can make an appointment after succeeding in registration. After making an appointment, succeeding in, the system can issue message and the only identification code of making an appointment, succeeding in and get on user's mobile phone automatically. If has not received " Book success message and identification code " ,Please dial 114 connections, verify manually after information, the system will send the mobile phone that the message registers to the telephone again. If it is inconvenient to receive messages, told orally by staff members. Cancel reservation, can't go to a doctor on time for some reasons, can go to a doctor will it be 15 the previous day day: Before (specific hospital 14 00: Before 00) Dial 114 and cancel the reservation through the identification code. The concrete rule can pay close attention to the fact every hospital registers the page. Fail to go to a doctor on time and fail to cancel the users of the reservation in time too, will be recorded " fail to keep an appointment " Once. Fail to keep an appointment, reach user of 3 totally without reason, enter system, fail to keep an appointment list, it will be unable to enjoy and book registering to serve in 3 months hereafter. Information inquiry can also carry on the information inquiry of making an appointment through dialing 114 service hotlines besides making an appointment and registering and cancelling the reservation. Specific hospital, when the doctor takes place to stop examining the situation, patient too can tell in time. (sand Ye is put in order) After reserving by phone and registering and opening, patients needn't get up early again line up. Seeing the doctor will crowd and wait on line for the hospital in the past, comfortable sit at home waiting now At 9 o'clock a.m. on July 19, Beijing Chaoyang hospital books and registers the window, Mr. Sun engaged in the work of art registers for expert's number of respiratory medicine for the cousin. Staff members tell him, expert's number has already been hung on the same day, can make and reserve by phone the number for the future. Mr. Sun dial the intersection of Chaoyang and the intersection of hospital and the intersection of sequence call and hot line at first, phone tell must hold the intersection of our institute and medical Carlos, could make an appointment and register after quoting medical card number. Mr. Sun has not taken the ID card, unable to handle the medical card, but can make an appointment through dialing 114. He dialed 114 immediately. After phone was put through, he successively chose Chinese to serve and make an appointment and register according to voice prompt, demand to book the respiratory medicine expert in Chaoyang hospital. The operator tells that can book the number of expert on July 25 initially, and inquire whether to hold medical card of Chaoyang hospital and people's ID card number of going to a doctor. After getting cousin's ID card number, Mr. Sun dials 114 again, put through and book and register the artificial service in about 1 minute. Mr. Sun explains and books the respiratory medicine expert in Chaoyang hospital, not has medical card, the intersection of ID card and symbol, name, telephone number and wipe out the way, tell one by one of patient. Mr. Sun asks that can call the roll and book experts, get the answer that is denied. Telephone customer service confirmed the information of making an appointment to Mr. Sun. After hanging up for one minute, he received and made an appointment to confirm messages. Go to a doctor the same day 25, Mr. Sun need, apply for card window show ID card, the intersection of social insurance and card and 114 customer service, offer temporary card symbol, handle the medical card formally, fen that can go to the division of respiratory disease directly examine the platform and brush the medical card and register, then is dividing and examining waiting to examine. Mr. Sun says, like him, were registered and must be run for 2- 3 times at least at the window, the time of several days has been delayed. After reserving by phone and registering and opening, patients needn't get up early again line up. It is to crowd and wait on line for the hospital to see the doctor in the past, comfortable sit at home waiting now. In the morning of July 19, in the waiting room of the first floor of Chaoyang hospital, the bright old man of 75 -year-old Xu Chuan is digesting the department to finish seeing after being ill, ask whether digesting head of the department Hao JianYu can be invited the respiratory medicine number of tomorrow. JianYu Hao help him make an appointment number quickly, tell will it be a.m. 11 o'clock 20 day after the old man coming hospital go to a doctor. Make an appointment and register and only use for 3 minutes, windows are lined up to be had for half an hour at least. At 45 past 6 am on July 29, register the hall in colleague's hospital, register the window in the end of the line for about 20 meters precedingly. A patient from Hunan has hung the ordinary number of a optical fundus disease department, use about 30 minutes. If is a hot department, lining up at windows needs arranging for midnight even a longer time. At 8 o'clock a.m. on the same day, fen that Mr. Shen in Beijing came to this courtyard of optical fundus departments examine the platform, he reserves by phone successfully through dialing 114. Mr. Shen says, reserving by phone should register first, the system of real name is registered, offer the number of the ID card, tie the mobile phone definitely, the reservation succeeds for about about 3 minutes. 114 reserves by phone and registers the total number and is up to 1600 seats, the network can allow the online at the same time of 125,000 people to book the platform. When patient go to a doctor, preface of making an appointment number is in the front, it make an appointment by number preface in after,make an appointment, symbols surplus hang out for window, become tangible and line up to line up to talk about the large hospital to register for being invisible, home is vexed in Beijing Mr. Meng in the road in south latitude in Xicheng District. The nonlocal relative comes to Beijing to see the doctor, will ask him to help to register. Once, he goes to God Temple Hospital to hang the number that Vice President and king support the army, go to line up at over 6 o'clock in the morning, arrange to No. 104. The second time, he came at over 5 o'clock, still rank beyond No. 100. Number hang, arrange the team once again, can have number and only take a chance. Making an appointment after registering, Mr. Meng tries to phone to hang expert's number, can hang number two times in one week, even able to register this week, still can postpone until next week, the number within 3 months can be hung. Mr. Meng needn't go to hospitals to line up again. Zhang YueWei, head of the outpatient department of God Temple Hospital, says, what the telephone, window are booked and registered and implemented is " postponing type " at present ,If patient and department do not pay a home visit for time to, can arrange the time of going to a doctor along Yanan, it is the 3 months longest. Meanwhile, it was to " press the taking type " that the doctor adopted work station ,Patient need when go to a doctor when does it invite, it is 3 months too to be the longest. On July 28, 114 reserves by phone and registers platform and network and registers the platform to launch formally, the first 30 tertiary hospitals will take the lead in using the unified platform to offer and reserve by phone making an appointment with the network platform. It is introduced, all tertiary hospitals will enter the unified platform before the end of the year. On January 1 next year, the unified platform of the range of the whole city will run formally, will combine the hospital of the whole city second and offer service of making an appointment and registering progressively. The telephone can not be made in, it is the most troubling question. The first round has made an appointment and registered since last September in Beijing, but most hospitals can not throw into the telephone, expert's number quilt " Kill second " . The side of chief of Beijing Municipal Health Bureau comes to Great Britain and says, from June 1 this year, Beijing regards it as the breakthrough point of the public hospital reform to make an appointment and register, book and register the system of real name, the whole the intersection of number and section reservation, various forms make an appointment, register, cancel expert symbol examine, call the roll for the first time and 3 make an appointment issue and famous the intersection of expert and the intersection of level and mode of making a diagnosis month, make a diagnosis and serve and lead the patient to be used to seeking medical advice with the idea of seeking medical advice of reason in order forming progressively through making an appointment, it is difficult to diagnose the illness to relieve a patient conscientiously. According to The relevant person in charge of Beijing UNICOM introduces, in order to guarantee the wiring of the platform is unblocked, make an appointment, register wiring, can reach 1600 most high seat have, total number, person of traffic, up to 1800 people. Can support the online at the same time of 125,000 people, 1,500,000 persons per day's visit capacity to register websites while making an appointment, magnanimity service of twinkling of an eye that can meet the telephone and the network makes an appointment. Xuanwu Hospital launch, fetch No., serve by oneself even, the patient does not need to line up to take the brass-wind instrument at windows after reaching the hospital, fetch number on the self-service plane. As to not clear which department patient should be registered for, the hospital stipulates, the patient can make an appointment in two departments at the same time ing, and can retreat and change signs on the same day. Deputy Director of Xuanwu Hospital clinic Liu LiSong says, 100% of ordinary number can make an appointment, expert number 80% can make an appointment. When patient go to a doctor, preface of making an appointment number is in the front, it make an appointment by number preface in after,make an appointment, symbols surplus hang out for window. Become tangible to register to make an appointment and line up to line up for being invisible. Beijing Huilongguan hospital stipulates, all make an appointment and go to a doctor a patient can pay the service of the registration fee after going to a doctor first. Huilongguan director Yang FuDe says, in order to help the patient make an appointment and register, understand department's information, the hospital sets up making an appointment to register the counseling platform, install the consulting telephone, purchase " recognizer of the ID card " newly ,Guarantee to seek medical advice in system of real name. Meanwhile, examine platform, the intersection of doctor and work station and charge to the intersection of clinic and part system go on and escalate the transformation already, have offered the hardware condition for implementation that is gone to a doctor first, paid; Have set up the special one " Make an appointment and register and charge " With " book and build the centre of the card " Window. All patients can book the platform to reserve by phone and register through 114, and can enjoy the service paid after going to a doctor first. Go hospital diagnose the illness ahead of time making an appointment, choose time slot, just as ordering the ticket, choosing the seat ahead of time by air. Once patients are used to this way, making an appointment will become the mainstream that old common people see the doctor and seek medical advice when registering At 9:30 on the the morning of July 19, were still packed with people the registration office of BJ Union Hospital. One is surnamed that Hu's middle aged women stop before reserving by phone the announcement. She says, had not booked the experience registered in the past, estimated that it is able to register to phone. A lot of people line up here at night, how to make a phone call to have number? She prefers to register windows and line up, feels a bit steady and more sure like this. Clinic's Deputy Director of Chaoyang hospital Zhang YuHua says, the hospital cancels fetching the links of the brass-wind instrument, after making an appointment and registering successfully, needn't go to windows to line up to fetch the brass-wind instrument. After the patient make an appointment, succeed in, will get an identification code of 8 -figure number, go to the department to go to a doctor directly according to the identification code. At present, 30 hospitals reaching the standard grade in the first batch have already finished the systematic transformation inside the hospital, set up and unify the intersection of number and the intersection of source and the intersection of data and mutual mechanism that pool allocate between the platform, 80% of the total brass-wind instrument source of the hospital will be used for making an appointment. BJ Children's Hospital has already put 80% of the experts or special patients into the system of making an appointment, can basically all expire, other 20% offer the same day to register and go to a doctor at the window to a patient, but about 30% of patients fail to keep an appointment every day. The patient does not know where oneself is uncomfortable, is it registered that it is good that 114 reserve by phone guaranteeing? Office manager of Beijing CHINAUNICOM Yang Yong says, the business personnel should first be trained through the foundation when being on duty, burst have a headache and the intersection of arthralgia and these kind of specialized knowledge find out similar to bone. Each hospital makes a reservation according to one's own disciplines, carry on vocational training to the business personnel. Meet the knotty problem, the on-the-spot guidance of 3 doctors working in the hospital. The statistics show, succeed in booking 7000- 8000 pieces of number every day now. Beijing Municipal Health Bureau introduces, booking and registering the platform will run independently by 114 in unison, and accept the government supervises. Make an appointment and register and implement a chargeable service, patients will only need to pay the local call expenses, needn't pay the service charge separately! Beijing the intersection of Municipal Health Bureau and Deputy Bureau Director, the intersection of press spokesman and Mao Yu say, making an appointment will register and become future mainly seeking medical advice in the way. As finishing, this city where every hospital system debugs books and registers the setting-up of the platform in unison, making an appointment and going to a doctor will enjoy priority. Taking shape for the mode that promotes the community to examine for the first time, change the place of examination in grades, the patient of the community who changes the place of examination the large hospital will enjoy the right of going to a doctor preferably too. Book and have priority or have priority at the window? The new statement of Zhou Jian, Vice President of God Temple Hospital, just remembers that buys the ticket while waiting until going by air, can't generally buy. Go hospital diagnose the illness ahead of time making an appointment, choose time slot, just as ordering the ticket, choosing the seat ahead of time by air. Once patient used to the way of seeing the doctor, make an appointment, register, will become old common people diagnose the illness mainstream of seeking medical advice. (Wang JunPing Zhang Wen An old a Singapore)

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