Health newspaper: " register and does not exceed 10 minutes " Don't look very beautiful
Wu Jie ( Doctor) Ministry of Public Health proposes the hospital should arrange the emergency call service of the door, simplify the emergency call service procedure of the door rationally. The window waiting time of service of among them register, row prices, charge, fetch medicinesing etc. does not exceed 10 minutes. (" The Beijing News " of August 1) Whether there are spaces improved in a great deal of links of medical care on earth, the answer is certainly self-evident. In reality, though compare and make a diagnosis, register, row prices, charge, get it filled and can only be regarded as the auxiliary links medical care, however, even if is to healthy people, no matter look for the correct window downstairs upstairs, the long one line up to wait, in fact insufferable, Huang talks about the uncomfortable patient even more. From this view point, medical care assists the improvement of links, not in fact not essential. Medical care should be through updating one's own service to improve the patient's visit and experience. Easy to imagine, if the window waiting time of service of registering, rowing prices, charging, fetching medicines etc. can really reach the hope of Ministry of Public Health, compressed within 10 minutes, the patient's feeling will undoubtedly get great promoting. However, the requirement of Ministry of Public Health is no doubt to come from good will, but " the ideal is very plump, the very realistic bone sense " . With the present medical care current situation, if you want to line up to wait to confine to 10 minutes, will not obviously have a word so simply. Especially to large-scale general hospital that the patient concentrated on, the visit amount of every day has been destined in the team of the above-mentioned window can not be short, if can't establish more service windows newly, shortening the time of lining up lacks the minimum condition. Moreover, even if the time of lining up of auxiliary links has been reduced, if the key one makes a diagnosis links remain unchanged, the quantity of diagnosing the doctor is still an old sample too, in fact just transfer the long team registered to the gate of consulting room, the improvement of auxiliary links will still be got stuck by key links and prevented. And in order to realize the index from form, such jobs as the medical organization will probably register are transferred to network more, thus the one that evaded in reality lined up, but such a countermeasure has not actually got a permanent cure, have just evaded the question from surface. In a word, medical care no doubt needs to pay close attention to the detail, but as a whole, and actually very difficult segmentation of improvement of medical care is divided and ruled, if has lacked the cognition of whole current situation of medical care and held, if the route of improvement of medical care has lacked to the whole assurance of medical care too, such a route is really extremely probably only " Look very beautiful " .
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