Hold in Yunnan " The demonstration project of the high-quality care " On-the-spot meeting

Hold in Yunnan " The demonstration project of the high-quality care " On-the-spot meeting
According to the beginning of this year, the nursery work will " serve and reform the overall situation in what Ministry of Public Health confirms 2010, tamp basic nursing, improve the care, establish the trade new trend, promote doctors and patients to be harmonious, improve patient's satisfaction " General requirement,Yunnan Province department of public health actively response, is it firm to implement, take charge of the implementation of work severely. Ministry of Public Health has confirmed Yunnan Province three institutes, the old specialized hospital of province, 72 focal points inclusive of the People's Hospital, Yuxi and contacted the hospital, organize implementation of " The demonstration project of the high-quality care " . Through the pilot hospital, should save and make every effort to make the new break-through in the key links of assigning etc. of attending to the mode, management style, performance clinically, arouse the masses of working enthusiasm of attending to workers, promote and attend to the service quality, the harmonious relationship between doctors and patients, make sure the patient, society, government three sides are satisfied. In order to further reach a common understanding, deepen the understanding, define the task, summarize and exchange experience, promote positively effectively " The demonstration project of the high-quality care " Launch healthily and lastingly and thoroughly. On July 30, held " demonstration project of the high-quality care " in Yunnan Province On-the-spot working conference. At the meeting, launch " demonstration project of the high-quality care " to the whole province in the second half year Make, arrange further, Ministry of Public Health cure the intersection of policy and department attend to the intersection of office and Meng Li comrade, attend the meeting, instruct. Vice Chief of department of public health of Yunnan Province, Xu HePing in charge of the nursery work of the whole province emphasize at the meeting: First, reach a common understanding, confirm " is regardless of the mode, differ from one another, participate in, serve people voluntarily ", stop the ring tones, reduce and accompany and attend to " Goal. Second, announcement gets on the wall, accept supervision. Patient's rank attends to the standard and patient's basic nursing service item in hospital and makes colored and propagates the special column in hospital according to Ministry of Public Health, carry on announcement in every pilot inpatient area, let patient and relative know, accept the supervision, appraisal of patient and relative. Third, after the nurse of the pilot ward divides the bed to undertake to do a job until it is completed, the consciousness of providing service for the patient voluntarily, sense of responsibility are obviously strengthened, know what's what to the patient in charge ofed, understand the patient is necessary, meet patient's treating, demand of recovering. Fourth, supplement personnel, ensure the pilot project. For support pilot department launch, attend to services while being good, the pilot department propose personnel supplement the plan, hospital nursing dept. support in a more cost-effective manner, pilot the intersection of ward and average bed protect than up to 1: 0.63. Fifth, pilot ward carry out the intersection of basic nursing and service item strictly, accomplish, change liquid, needn't shout, operate from the train, record by the bed, attend to the service goal that the special messenger is in charge of basically. Have realized life is attended to in place, treats and attends to safely, the psychology is attended to and launched voluntarily. Sixth, the work pattern was made and attended to the mode by the function in the past, used the mode to change hierarchically responsibility group's work pattern, nurse, implement the humanized elasticity and arrange an order according to class and grade, carry on the elasticity and arrange an order according to class and grade according to more than 60% of the nurse satisfactory orders of classes. It seventh, not attend to by content let former one to if you can't commit suicide, it is alive that if you can't attend to, treat again to " Life and treatment are regarded as equally important " Nursing mode change. Use honorific title such as grandfather, grandmother, big father, aunt, uncle, auntie of pressing close to life,etc. to patient's appellation, let patients have " Like home in the hospital " Psychological feeling. Eighth, the pilot ward environment is obviously improved. Ninth, write the manual, everybody studies. Write " the the intersection of basic nursing and the intersection of service regulation and manual ", the whole the intersection of institute and nurse everyone has a copy, enable the nurse have a unified standard in usual's nursing technical operation. Tenth, set up incentive mechanism, guarantee the implementation of basic nursing. Will attend to key elements such as the patient's quantity, quality, patient's satisfaction,etc. and performance to examine and combine, and as commenting fighting for the excellent basis first. Israel nurse's working quantity, quality, risk intensity, technical requirement and bitter dirty hard intensity,etc., as mainly distributing the basis. 11 is that the hospital attend to the department and department head nurse and stay at a unit and instruct responsibility to divide, establish " demonstration hospital of the high-quality care " Attend to supervision group, go on, superintend and check to pilot inpatient area every week, pay guidance in right time, hold the pilot inpatient area head nurse's meeting, notify the situation, popularize the good experience, analyze that there are problems, propose the requirement of rectification and improvement is improved in right time. At the on-the-spot meeting, this province has also notified the existing problem of the activity to the pilot hospital. One is that every pilot ward of pilot hospital should be obviously annotated, attend to the announcement of the wall on service item and intension in grades, this is not only a kind of commitment but also a kind of form of accepting supervision. Combine the reality of the hospital, take the effective measure, let the patient know " demonstration project " . Second, the pilot ward should be changed on the nursing mode based on the function is made, implement the intersection of bag and bed get nurse, whole responsibility system, nurse of responsibility, set up and attend to the responsibility group, offer to patient and attend to in the whole journey. Doctors and nurses' cooperation that third, strengthen is all-round provide service for the patient. Explore actively integrated trainings of doctors and nurses attend to the work pattern, combine the personality the complementary, principle of exchanging the skill complementarily etc. with complementary ability makes up doctors and nurses' work group, jointly offer the satisfactory service to patient. Fourth, tamp basic nursing. Accomplish the apparatus specialization of basic nursing, the basic care is individualized, the working routine of basic nursing, technological standardization of basic nursing, course humanization of basic nursing. Fifth, reduce and melt and attend to the document, increase the nurse and attend to time directly. Every pilot hospital want, combine, attend to document, design, help a nurse observe, record, not only can ensure attending to reduce the table form of recording time and attend to the document safely, but also can. Meanwhile, the hospital should also combine the pilot work of clinical route, strengthen diagnosing rationally, use medicine rationally, treat rationally, rational inspection, aim at returning time to a nurse, return the nurse to a patient. Sixth, implement the elasticity and arrange an order according to class and grade, guarantee the night shift attends to quality, raise the night salary. Further investigate what scientific elasticity to arrange an order according to class and grade, solve and busy with the unoccupied and uneven phenomenon, pilot ward want pay attention to, and night shift attend to security and service quality, take, guarantee double and on duty in principle. Arouse the enthusiasm that the nurse is on night shift, reflect on the salary, let the night shift premium reflect and is on night shift the nurse's labour value. Seventh, beautify the environment of the ward, the pilot ward should let the patient experience the special " family " during in hospitalling Concept,nurse advantages which will not be able to give full play to clever and deft in women,let ward not accorded with the demands for management of the hospital already, clean, neat, comfortable, should let the ward be warm and letting patients have " like home in the hospital " too Feeling. Advocate, serve voluntarily, offer, take, attend to while being high-quality. For instance: Use the patient for the call of pressing close to life, " ten times " in the nursery work Incorporate in the routine, namely: The patient comes to greet sound, meet and call the sound, inquire that there is an echo, explain sound before operating, inquire sound in operation, operate fault have apologize, operate, have, reply and festival come, have, greet and patient recover, have, congratulate on and patient leave hospital have, see off. Yunnan Province the intersection of department of public health and Vice Chief, in charge of the intersection of the whole province and nursery work instruct nursery work while being peaceful slowly ' Lee, east in Shandong Province reporter of staff reporter, photographic report) intelligently

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